Glean MCP: Enterprise Search and AI Agents

**Overview**
Glean is a Work AI platform that connects to 100+ enterprise apps to deliver secure, permission‑aware answers, data analysis, and automation. With an Enterprise Graph of people, content, activity, and permissions, Glean brings context to Databricks Genie and SQL actions so users can query governed data and blend structured and unstructured sources—no heavy setup required.

**Use cases**
- Permission‑aware work agents that fuse governed warehouse data with unstructured knowledge from company apps to analyze, decide, and act—powering QBRs, Customer 360 triage, renewal risk, campaign insights, and IT workflows.
- Customer 360 summaries that combine CRM records, support tickets, dashboards, and docs.
- Marketing pipeline insights: Combine campaign, web, and attribution tables in Databricks with unstructured briefs, creative docs, and meeting notes to produce weekly pipeline deltas, channel ROAS, and recommended experiments.
- Incident triage that pulls runbooks, tickets, alerts, and ownership to accelerate response.
- Executive and operational Q&A over governed data with citations back to sources.

**Product details**
Datasets represented include: Documents, Messages/Chats, Tickets/Cases, CRM Records, Wikis/Knowledge Articles, Dashboards/BI Assets, Calendar Events, People Directory, Code/Repo Metadata, and Tasks/Issues.

**Additional Insights**
- Product overview: https://www.glean.com
- Connect to Glean MCP Server (how‑to): https://developers.glean.com/guides/mcp