Customer satisfaction with bus reliability in the United Kingdom 2013

This statistic indicates how bus users and non-users rate the reliability and punctuality of bus services in the United Kingdom (UK), based on responses from a survey carried out in March 2013. Two thirds of users rated the service as fairly or very good in this regard, while only one third of non-users did the same, reflecting the assumption among those who do not travel by bus that the bus service is unreliable.

本统计数据展示了英国（UK）公交用户与非用户对公交服务可靠性与准点的评价，该评价基于2013年3月进行的调查结果。在此方面，三分之二的用户认为服务相当或非常好，而仅有三分之一的非用户作出相同评价，这一现象反映出未乘坐公交者普遍认为公交服务不可靠的假设。