1.04 Fire Services Customer Survey (detail)
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The Tempe Fire Medical Rescue Department (TFMR) is an “all hazards” department that responds to all types of calls for service. The City of Tempe collects data from an annual Community Survey and the monthly TFMR Customer Service Survey to gauge resident perceptions about the quality and satisfaction of city services, programs and direction. The survey results help to determine priorities for the community as part of the City's ongoing strategic management process. This page provides data for the Fire Services Satisfaction performance measure. The performance measure dashboard is available at 1.04 Fire Services Satisfaction Includes detailed responses to Tempe Fire Medical Rescue Customer Satisfaction Survey. Surveys involving medical patients are sent out weekly to Tempe Medical Fire Rescue patients who provided email address at time of treatment. Results are calculated monthly for the prior months responses for review by Tempe Fire Medical Rescue administrators. Respondents are asked to answer several questions about their experience. Detailed information about the questions are included in the data dictionary for this dataset. Additional Information Source: Tempe Fire Medical Rescue Customer Satisfaction Survey Contact: Pamela Bayless Contact E-Mail: Pamela_Bayless@tempe.gov Data Source Type: Survey123 Preparation Method: Hosted view of original survey data with personal identifiable information removed Publish Frequency: Monthly (Fire Customer Survey) Publish Method: Automated Data Dictionary
坦佩消防医疗救援局（Tempe Fire Medical Rescue Department, TFMR）是一家"全灾种"应急部门，可响应各类勤务呼叫。坦佩市通过年度社区调查与月度TFMR客户服务调查收集数据，用以评估居民对城市服务、项目及发展方向的质量评价与满意度。调查结果可协助确定社区优先事项，作为坦佩市持续战略管理流程的组成部分。本页面提供消防服务满意度绩效指标相关数据，该绩效指标仪表盘可通过1.04《消防服务满意度》模块获取，模块内包含坦佩消防医疗救援局客户满意度调查的详细回复数据。针对医疗患者的调查问卷每周发送给治疗时留存电子邮箱的坦佩消防医疗救援局接诊患者。系统每月会针对上月回收的问卷结果进行统计分析，供坦佩消防医疗救援局管理人员审阅。受访者需回答若干关于其就医体验的问题，本数据集的数据字典中包含所有调查问卷问题的详细说明。附加信息来源：坦佩消防医疗救援局客户满意度调查；联系人：帕梅拉·贝利斯（Pamela Bayless）；联系邮箱：Pamela_Bayless@tempe.gov；数据源类型：Survey123；数据处理方式：对原始调查数据进行托管式脱敏处理，移除个人可识别信息；发布频率：月度（消防客户调查）；发布方式：自动化发布；数据字典
