A sustainable information system framework for the adoption of a smart water meter system

Ethical clearance reference number: 213073579/2022/3Despite facing several challenges, water utility providers continue to use 'traditional, manual, or analogue water management solutions. This study explored the reasons why water institutions in Nigeria fail to adopt an IoT-based Smart Water Meter System (SWMS) to improve the efficiency of water management for a sustainable future. The study sought to identify factors influencing the adoption of a SWMS, people’s perceptions about adopting a SWMS, how institutions can adopt a SWMS as part of their water management method, the role of government in facilitating and engaging water institutions to use a SWMS, existing practical evidence on the adoption of a SWMS by water utilities, smart water application technologies for water management, and what framework can be developed to adopt a SWMS.Two main constructs (anonymity and confidentiality) were applied to protect the identities and interests of both the firm and the subjects. Therefore, a pseudonym (fake or false name) was used where possible throughout in the study to maintain the subjects’/institution’s anonymity.