Conflict Resolution in Readymade Garment Sector

This study investigated the influence of job satisfaction, communication climate, work ethics, and social compliance on conflict resolution techniques in Bangladesh's readymade garment (RMG) sector. The data was collected from the RMG sector of Bangladesh. There are notable findings, such as the fact that there is a significant relationship between job satisfaction, communication climate, and conflict resolution techniques in the RMG sector of Bangladesh. The first research question was answered, and four hypotheses were then developed and empirically tested using PLS-SEM. Afterwards, the second research question was answered by the study. The goal of the current study was to examine the connections between CC and SMS, JS and CSM, WE and CMS, and SC and CMS in Bangladesh's RMG industry. An investigation into the effects of CC and JS on CMS indicated their significant direct effects. The results of the empirical investigation showed that conflict resolution strategies and communication climate (CC) have a positive relationship (CMS). The outcomes showed that they were in line with earlier studies (El Badriati et al., 2022; Kalogiannidis, 2021; Scarpero 1999; Shastri, 2018). The research also showed that conflict resolution strategies and job satisfaction (JS) have a significant relationship (CMS). Nonetheless, the RMG industry should continue to offer a happy working atmosphere to prevent the employees' job unhappiness. The outcomes in this instance were likewise in line with past studies (Ahmad, 2022; Ali and Anwar, 2021; Bhui et al., 2016; Yuan, et al., 2022). Yet, by reducing conflict, job satisfaction will aid the RMG sector in achieving long-term, sustainable results. To handle conflict, however, employee work satisfaction is crucial. A prior study demonstrated a substantial relationship between conflict resolution techniques (CMS) and work ethics (WE). Yet, this investigation has discovered that there is no causal link between them. The connection between social compliance (SC) and dispute resolution strategies (CMS) resulted the same (CMS). Analyzing mediation or moderation relationships in future research may be considered. The secondary goal was to examine how RMG's dispute resolution tactics were affected by the environment of communication, job satisfaction, work ethics, and social compliance. According to the results, techniques like "effective workplace communication atmosphere" and "workers' job satisfaction" play a significant part in attaining conflict resolution tactics in the manufacturing RMG sector. Work ethics and social compliance may have a long-term impact on conflict-free operational performance (Bag and Dhamija, 2022; Uddin et al., 2022; Ferine and Rahmadana, 2021; Brandes, 2021; Jaiswal and Ha-Brookshire) (2020).