KEU Follow-up survey 2014

The 2014 follow-up survey was conducted by Oxford Research on behalf of Innovation Norway as part of their customer impact surveys. The pre-survey examines the recipient companies' expectations in the year they received support, while the follow-up survey collects responses from companies approximately four years after receiving support from Innovation Norway. Innovation Norway manages and offers various forms of support to companies and entrepreneurs, collectively referred to as services. In 2014, the follow-up survey covered 22 different services, accounting for 93 percent of Innovation Norway's total grants that year.

The Customer Impact Survey from Innovation Norway's engagements has two main purposes:
An internal purpose focused on improving and further developing Innovation Norway's operations for their customers.
An external purpose aimed at demonstrating to the public that the investments in Innovation Norway's activities have yielded tangible results.

2014年追踪调研由牛津研究（Oxford Research）受创新挪威（Innovation Norway）委托开展，作为该机构客户影响力调研（Customer Impact Survey）项目的组成部分。其中前置调研旨在调研受助企业在获得资助当年的预期，而追踪调研则在企业获取创新挪威资助约四年后收集其反馈。创新挪威为企业与创业者提供各类形式的资助支持，此类支持统称之为服务。2014年的追踪调研覆盖了22项不同的服务，占当年创新挪威总拨款额度的93%。

创新挪威所开展项目的客户影响力调研主要包含两大目标：其一为内部目标，聚焦于优化并进一步完善面向客户的运营服务体系；其二为外部目标，旨在向公众证明，对创新挪威各项活动的投入已取得切实可见的成果。