MTA Open Data User Personas

User personas are a human-centered design tool that help open data program administrators design programs offerings for the full community open data users for maximum reach and impact. User personas help keep real people in mind when designing program offerings and can identify user segments in the open data community that have the potential to use open data to help solve problems. The Metropolitan Transportation Authority (MTA) is excited to share our open data user personas which were designed in collaboration with our existing open data community through multiple stakeholder workshops.