黄冈市麻城市-国家机构-投诉信息

麻城市政务服务中心 “办不成事” 反映窗口，为破解 “门好进、脸好看、事难办” 等痛点，提高政务服务质效，安排专人受理办事群众提交申请后，不能实现成功受理、成功审批，或者多次跑路未能办结等问题，明确办理流程和时限，全力解决群众诉求。

The "Unsolved Service Matters" Complaint Window of the Government Service Center of Macheng City was launched to address pain points including "easy access, courteous service yet unresolved official business" and enhance the quality and efficiency of government services. The window assigns dedicated staff to handle issues where, after applicants submit their applications, the applications fail to receive successful acceptance or approval, or the applicants have made multiple trips but the matters are still not resolved. It clarifies the handling procedures and time limits, and endeavors to fully address the demands of the general public.