A conceptualisation and empirical validation of eco-service quality (ECOPERF) and its impact on behavioural intentions

This research aims to develop an integrated behavioural intention model in an ecotourism context. The focus of this research is to study the dimensions of service quality and antecedents of behavioural intentions in the context of ecolodge accommodations in Australia. The survey questionnaire was designed in Survey Monkey, an invitation e-mail was sent to 4,571 general Australian ecotourists via five different ecolodges’ management, serving as intermediaries to reach the customers. This research project have completed and the data will not be reused in future.