Bureaucratic entropies in the recruitment and selection process and its effects on public sector career management in Mozambique

Abstract This article explores the view of Mozambican public servants on bureaucratic entropies in the recruitment and selection process and its effects on career management. The investigation involved 20 participants, and semi-structured interviews were conducted. The grounded theory method was used to analyze the collected narratives. The findings obtained highlight the occurrence of four bureaucratic entropies, namely: weaknesses in human resource management, inefficiency in career management practices, patronage in recruitment, and centralized decisions. However, the views expressed by the interviewees reach a consensus on bureaucratic entropies negatively affecting career management.