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The Impact of service marketing mix (7PS) towards customer satisfaction on rising Urbas training company in company Myanmar

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DataCite Commons2025-05-11 更新2025-05-18 收录
下载链接:
http://doi.nrct.go.th/?page=resolve_doi&resolve_doi=10.14458/UTCC.the.2023.36
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资源简介:
This study delves into the realm of customer satisfaction within the context of Rising Urbas Training Company. Its fundamental objectives encompass an exploration of the ramifications arising from the service marketing mix's composite of 7Ps on customer satisfaction. Concurrently, the study aims to generate actionable recommendations geared towards amplifying customer satisfaction, leveraging insights derived from the research outcomes. To fulfill these objectives, a quantitative survey methodology was adopted. This survey was meticulously constructed to achieve the spectrum of marketing mix components, specifically: product, price, place, promotion, people, physical evidence, and process. Through this method, the study aims to gather an intricate understanding of the interplay between the marketing mix and the underpinning of customer satisfaction
提供机构:
University of the Thai Chamber of Commerce
创建时间:
2025-05-11
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