[EN] French training dataset for chatbots dealing with usual requests on bank cards. Description: This dataset represents examples of common customer requests relating to bank cards management. I

Zenodo2023-11-14 更新10

Impact of AI-powered customer service process on Banking Customer Experience

银行智能客服

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Interviews of stakeholders highlighting the impact of AI-powered banking customer service on Customer Experience.

Harvard Dataverse2023-09-07 更新10

Data set for AI Chatbot in banking

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