This dataset contains the data and computational artifacts supporting the study, "Beyond Tickets and Texts: Addressing Challenges in AI-driven Customer Service" It includes the abstract corpus used fo
Contains the top terms in the 39 latent topics in the New Testament. Opening in Notepad on Windows will automatically present the Greek words, which were saved as utf-8. Opening with Excel may require
The folder contains everything that is needed to reproduce findings, figures and tables presented in the following publication: Krasselt, J., & Dreesen, Ph. (2024). Topic models indicate textual about
