Revision Protocol

Context: The proliferation of conversational agents, particularly<br>text-based chatbots, has enabled users to engage with machines us-<br>ing natural language. Problem: The increasing demand for chatbots<br>has posed challenges in creating and deploying these conversa-<br>tional agents across diverse platforms, resulting in the need for<br>costly adaptations. Solution: To address this issue, we conducted<br>a comprehensive review of grey literature to identify a collection<br>of tools that support the development of platform-independent<br>chatbots using Domain-Specific Languages (DSLs). IS Theory: Not<br>applicable. Method: This research aimed to compile a list of tools<br>and DSLs suitable for building platform-independent chatbots and<br>involved a thorough review of grey literature, coupled with a quali-<br>tative analysis of primary studies. Results: Following our research<br>efforts, we uncovered 14 tools and 10 DSLs designed to facilitate<br>the construction of platform-independent chatbots. Contributions<br>and Impact in the IS area: This study provides a comprehensive<br>characterization of the state-of-the-art tools and DSLs available to<br>support the creation of platform-independent chatbots.