United Kingdom late or non-delivery of online shopping order reasons 2017

This statistic presents the most common reasons of late or non-delivery of online orders according to online shoppers in the United Kingdom (UK) as of November 2017. According to Loqate, a GBG solution, 34 percent of survey respondents who had experienced a late or non-delivery of an online order said it was due to the package not being shipped by the retailer. 48 percent of all issues were carrier related.

本统计数据展示了截至2017年11月，根据英国（UK）在线购物者反馈，最常见在线订单迟到或未能送达的原因。根据Loqate（一家GBG解决方案提供商）的调查，34%的受访者表示，他们所遭遇的在线订单迟到或未能送达的原因是包裹未能由零售商发出。在所有问题中，48%与承运商相关。