2023 Service Business Plans - Enabling Services

Service Business Plans include how much money is invested into each service, the scope of the service area and the service delivery expectations, annual objectives, initiatives and how effectively and efficiently we have delivered each service. The goal is to ensure that the community is getting the best value and service for their municipal tax dollars. There are 37 service areas in the City of Burlington, these include enabling and governing services as well as the services delivered directly to the community and customers. Service areas are aligned to the City’s Vision 2040 strategic priority areas – A City that Grows, A City that Moves, An Engaging City, A Safe City and A Healthy and Greener City. Contained in this zipped folder are the service delivery plans for "Enabling Services” (Asset Management 2023, Customer Experience 2023, Facilities and Buildings - Design and Construction 2023, Financial Management 2023, Fleet Management 2023, Geographic Information and Mapping 2023, Human Resources 2023, Information Technology 2023, Sign Production Service 2023)服务业务计划涵盖各项服务的投入金额、服务区域范围、服务交付预期、年度目标、实施举措，以及各项服务的交付效能与效率。其目标在于确保社区能够以其所缴纳的市政税款获得最具性价比的服务与保障。 伯灵顿市共设有37个服务领域，涵盖赋能与治理服务（Enabling and Governing Services），以及直接面向社区与公众提供的服务。各服务领域均与该市2040愿景的五大战略优先方向相契合——成长之城、畅行之城、活力之城、平安之城以及健康绿色之城。 本压缩文件夹内包含赋能服务（Enabling Services）的各项服务交付计划：资产管理（Asset Management）2023、客户体验（Customer Experience）2023、设施与建筑-设计与施工（Facilities and Buildings - Design and Construction）2023、财务管理（Financial Management）2023、车队管理（Fleet Management）2023、地理信息与制图（Geographic Information and Mapping）2023、人力资源（Human Resources）2023、信息技术（Information Technology）2023、标识制作服务（Sign Production Service）2023。