Ethiopian Airlines Twitter Sentiment Dataset
收藏Zenodo2026-04-27 更新2026-05-26 收录
下载链接：
https://zenodo.org/doi/10.5281/zenodo.19817091
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资源简介：
This dataset contains Twitter data related to Ethiopian Airlines, focusing on customer feedback, service experiences, and sentiment analysis. Each record includes tweet text, engagement metrics (likes and retweets), timestamps, and labeled sentiment (positive, negative, neutral).
The dataset is suitable for:
Sentiment analysis and NLP research
Aspect-Based Sentiment Analysis (ABSA)
Customer service quality assessment
Airline industry analytics
Machine learning and deep learning model training
It provides valuable insights into real-world customer interactions, highlighting common issues such as booking challenges, payment failures, delays, and service quality concerns.
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Zenodo创建时间：
2026-04-27
