TRANSCRIBE DATA_ELDERLY.xlsx

This research focuses on intergenerational learning, where younger individuals (such as students or family members) teach the elderly how to use smartphones, apps, and online services. It explores what teaching methods work best and what the elderly prefer when learning about digital technology.This repository contains transcription data from interviews and conversations with both elderly participants and young helpers. These transcripts reveal:What challenges elderly people face when using digital applicationsHow young people explain or teach digital toolsThe kinds of support and interaction that help elderly users feel more confidentCultural factors that affect how older adults use technology in MalaysiaThe goal of this study is to help improve digital training programs for older adults and encourage better intergenerational cooperation in digital learning.