Goods and services purchased with online banking in Russia in 2019

The majority of Russian online banking users made purchases using this digital payment method while paying for mobile services, as per over 66 percent of respondents in 2019. The second most common purpose of digital banking across the country was to pay for utilities and housing services. Every third survey participant admitted to use this financial tool to purchase tickets for leisure activities, such as cinema and concerts. The penetration rate of online banking was the highest among Russian users aged 25 and 34 years, with nearly 94 percent of e-commerce customers in this age group employing online banking services in 2019. Russia's most popular online payment service Sberbank Online had nearly 65 million users as of 2018.

根据2019年的调查数据，绝大多数俄罗斯在线银行用户在支付移动服务费用时采用了此数字支付方式，占比超过66%。在全国范围内，数字银行的第二大用途为缴纳公共事业和住房服务费用。每三名受访者中就有一人承认使用此金融工具购买休闲活动门票，如电影和音乐会。在线银行的使用渗透率在25至34岁的俄罗斯用户中达到最高，2019年这一年龄段的电子商务客户中有近94%使用了在线银行服务。截至2018年，俄罗斯最受欢迎的在线支付服务Sberbank Online拥有近6500万用户。