恩施州恩施市-互联网和相关服务-2021年12345热线工单基础信息

该数据为2021年恩施市12345政务服务便民热线接听受理群众诉求数据 包含事务编号、事务标题、来电人、联系方式、登记时间、承办单位、办理流程、回访群众满意度等。可直观反映民生热点，用于分析社情民意情况，助力政府提升服务效能。

This dataset contains records of public appeals received and handled by the 12345 Government Service Hotline in Enshi City in 2021. It covers fields including case number, case title, caller information, contact details, registration time, undertaking unit, handling process, and public satisfaction rating from follow-up visits. This dataset can intuitively reflect livelihood hotspots, support analysis of social conditions and public sentiments, and help the government improve service effectiveness.

搜集汇总

背景与挑战

背景概述

该数据集汇总了2021年恩施市12345政务服务便民热线的工单基础信息，涵盖事务编号、标题、联系方式、承办单位和群众满意度等字段。这些数据可用于分析民生热点和社情民意，以支持政府提升服务效能。