税务智能客服知识语义理解数据集

“税务智能客服知识语义理解数据集”由我公司从国家税务总局官网的信息公开栏目中系统采集，涵盖500余份税务相关法律法规政策文件，包括法律、行政法规、国务院文件、税务部门规章等7种分类。数据专员结合法律专业知识，按不同用户角色和业务场景设计问答体系，通过提示词工程与语义扩展技术，生成592条高质量税务问答对，并通过规则引擎生成多变体问法。

This Tax Intelligent Customer Service Knowledge Semantic Understanding Dataset was systematically collected by our company from the public information section of the official website of the State Taxation Administration. It covers over 500 tax-related legal, regulatory and policy documents, falling into 7 categories including laws, administrative regulations, documents issued by the State Council, and tax department rules. With the support of legal professional knowledge, data specialists designed a question-answering framework tailored to different user roles and business scenarios. Subsequently, 592 high-quality tax question-answer pairs were generated using prompt engineering and semantic expansion technologies, and varied question formulations were produced via a rule engine.

搜集汇总

背景与挑战

背景概述

该数据集是专为税务AI智能客服系统设计的语义理解资源，基于国家税务总局官网的500余份法律法规政策文件构建，涵盖法律、行政法规等7种分类。通过专业问答体系设计和提示词工程，生成了592条高质量税务问答对，支持民生咨询、投诉和建议的自动研判与应答，具有明确的业务应用价值和行业针对性。