Virgin Media landline: time taken to resolve customer issues in the UK 2017

This statistic displays the time taken for Virgin Media landline customers to resolve issues with their provider in the United Kingdom (UK) in 2017. The highest share of respondents, which corresponded to 35 percent, stated that it took less than hour to resolve their issues. On the other hand, 19 percent of respondents stated that it took five days or more.Although Virgin Media was better than Sky when it came to the time it took to resolve landline customer issues, it had a higher time than that of BT and TalkTalk.

本统计数据显示了2017年英国Virgin Media固网客户解决与供应商问题所需的时间。在受访者中，最高比例的35%表示解决问题用时少于一小时。另一方面，19%的受访者表示解决问题耗时五天或更久。尽管在解决固网客户问题所需时间方面，Virgin Media优于Sky，但其所需时间却高于BT和TalkTalk。