Servant leadership and employee's commitment among non-academic staff in higher education

Servant leadership has a significant positive effect on employee commitment, perceived organizational support (POS), and trust in leadership. POS and trust in leadership partially mediate the relationship between servant leadership and employee commitment. The study contributes to limited research on servant leadership in Ghana's higher education context. Findings provide practical implications for university administrators seeking to improve employee commitment through effective leadership strategies. Adopting servant leadership principles can lead to a more committed and supportive workforce in higher education institutions. Cultivating trust and support through servant leadership is crucial for fostering employee loyalty and commitment. Organizations should implement servant leadership styles to create an empowering work environment that enhances employee commitment.仆人式领导（Servant Leadership）对员工组织承诺、感知组织支持（Perceived Organizational Support，POS）以及领导信任度均具有显著的正向影响。感知组织支持与领导信任度在仆人式领导与员工组织承诺的关系中发挥部分中介作用。针对加纳高等教育情境下的仆人式领导研究尚显不足，本研究为此提供了有益补充。研究结果可为旨在通过有效领导策略提升员工组织承诺的高校管理者提供实践参考。在高等教育机构中推行仆人式领导理念，可打造出组织承诺度更高、更具支持性的员工队伍。通过仆人式领导培育信任与组织支持，对于提升员工忠诚度与组织承诺至关重要。各类组织应践行仆人式领导风格，打造赋能型工作环境，进而提升员工的组织承诺水平。