Comparative Google Play Review Dataset of University LMS and Student Portal Mobile Applications
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This dataset contains 5,259 Google Play user reviews of university learning management system and student portal mobile applications, combining Indonesian university apps with comparable apps from top-100 world universities in English-speaking countries. It covers 49 institutions and 54 mobile apps, with review-level information such as institution name, app name, Google Play URL, package ID, reviewer name, review title, review text, star rating, thumbs-up count, review date, app version, language, and app scope category. The dataset is useful for comparative analysis of student digital experience, LMS/mobile portal satisfaction, perceived service quality, usability problems, feature expectations, and legitimacy-related signals in higher education digital transformation. In the current composition, Indonesian apps account for 3,682 reviews with an average rating of 3.316, while top-100 world university apps account for 1,577 reviews with an average rating of 2.455, allowing cross-context comparison between Indonesian higher education apps and international benchmark institutions.



