Use of artificial intelligence (AI) among e-commerce enterprises in Thailand 2018

The statistic shows the use of artificial intelligence (AI) in product and service development among e-commerce enterprises in Thailand in 2018, broken down by purpose. In that year, around 69.23 percent of e-commerce enterprises used AI for implementing chat bots and handling customer relationship management.

本统计数据显示了2018年泰国电子商务企业在产品与服务开发中应用人工智能（AI）的情况，并按用途进行细分。当年，大约69.23%的电子商务企业利用AI技术以实施聊天机器人和处理客户关系管理。