河北省邢台市威县-国家机构-2019年热线工单数据

该数据主要来源于河北省邢台市威县发展和改革局智慧股在履行经济社会发展职务中产生，包括日期、来电数量、已回访、已处理、遗留、超时联系、投诉数量等内容，可用于城市公共服务效能评估、民生需求热点分析等场景

This dataset is primarily sourced from the work records generated by the Smart Affairs Division of the Development and Reform Bureau of Weixian County, Xingtai City, Hebei Province during the performance of their duties concerning economic and social development. It covers various metrics including date, total incoming calls, number of completed follow-up responses, number of processed cases, number of pending cases, number of overdue contact attempts, and number of complaints. This dataset can be utilized for scenarios such as urban public service efficiency assessment and hotspot analysis of people's livelihood demands.