Data Supporting for Research "AI Chatbots in E-Commerce: Enhancing Customer Engagement, Satisfaction and Loyalty"
收藏DataCite Commons2025-04-21 更新2025-05-07 收录
下载链接:
https://figshare.com/articles/dataset/Data_Supporting_for_Research_AI_Chatbots_in_E-Commerce_Enhancing_Customer_Engagement_Satisfaction_and_Loyalty_/28832330
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资源简介:
This dataset contains responses from 400 e-commerce users on AI chatbot services. It includes variables such as response time, information quality, perceived usefulness, perceived ease of use, customer satisfaction, and customer loyalty.
提供机构:
figshare
创建时间:
2025-04-21



