Data from: Improve Space and Manpower Utilisation

The Excel file included the data collected on the space and manpower utilisation for the seat hogging problem in the [Li Ka Shing] Library over the period February to March 2015. The analysis done included, Cause and Effect, Failure Modes and Effects Analysis, Multiple Variables, Pugh Matrix, etc.
Poster abstract: From weeks 11 to 14, the [Li Ka Shing] Library sees a surge in the percentage of hogged seats to up to 31% of its capacity, which diverts manpower from its main operations to deal with both the problem and complaints from users that ensure. The team looked for a solution to decrease the percentage of hogged seats by creating a seat-hog free zone for users.Related Publication: Lau, Aldred, Tan, Eileen, Lee, Jo Xin, Lim, Joshua, Lee, Shu Wei, et al. (2015, April). Improve Space and Manpower Utilisation. Poster presented at Singapore Management University, Singapore. http://ink.library.smu.edu.sg/library_research/55/

该Excel文件包含了2015年2月至3月期间，李嘉诚图书馆在座位占用问题上的空间和人力资源利用率收集的数据。分析内容涵盖了因果关系分析、失效模式和影响分析、多变量分析、Pugh矩阵等。海报摘要：在第11至14周，李嘉诚图书馆的座位占用比例激增至其容量的31%，这不仅将人力资源从主要运营活动中转移，还引发了用户对问题的投诉。团队旨在通过为用户创建无座位占用区域来降低座位占用比例。相关出版物：Lau, Aldred, Tan, Eileen, Lee, Jo Xin, Lim, Joshua, Lee, Shu Wei等。（2015年4月）。优化空间与人力资源利用。在新加坡管理大学新加坡校区进行的海报展示。http://ink.library.smu.edu.sg/library_research/55/”
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