FACTORS FOR THE DESIGN OF AN INTEGRATED REAL-TIME INFORMATION SYSTEM FOR PUBLIC COMMUTING IN SOUTH AFRICA

Ethics reference number: 217036406/2020-10.This study aimed to explore factors affecting the availability and accessibility of real-time information for public commuters in South Africa to understand the design requirements for an IRIS for public commuting services in the country.The data was collected using three methods:Co-design - Commuters (Dataset 1)Interviews - Public transport operators (Dataset 2)Document review - City of Cape Town and transport operators (Dataset 3)