Knowledge Management Patterns Model for a Flight Test Environment

ABSTRACT This paper investigates how Knowledge Management patterns in a Brazilian Air Force flight test environment can be simulated using a System Dynamics approach. The research has been conducted initially by a literature review on the main Knowledge Management and System Dynamics theories. Data for this research has been collected in a previous study consisted of documental research regarding the flight test environment Knowledge Management and a questionnaire-based survey which identified both a low Knowledge Management maturity level and the flight test core competence as the capability of performing flight test campaigns. The issued problem was the tradeoff between actions focused on performing flight test campaigns versus Knowledge Management to transfer the core competence inside organization in order to keep it in a high level. A system dynamics quantitative model has been developed as a result of this research. Fluxes and stokes were identified within the model and the relation between them emerged by identifying systemic feedback loops that may compromise the Knowledge Management and the core competence transferring. These features enable a holistic visualization and better understanding of the problem as well as the possibilities of identifying ways of improvement.