Customer satisfaction and dissatisfaction coefficient (CS).
收藏NIAID Data Ecosystem2026-03-13 收录
下载链接：
https://figshare.com/articles/dataset/Customer_satisfaction_and_dissatisfaction_coefficient_CS_/20396370
下载链接
链接失效反馈官方服务：
资源简介：
The closer the satisfaction coefficient is to +1, the more the presence of the attribute influences respondents’ satisfaction. On the contrary, the closer the dissatisfaction coefficient is to -1, the more the absence of the attribute influences respondents’ dissatisfaction. If the CS is adjacent to 0, it means that the attributes have a low influence on visitor satisfaction or dissatisfaction.
创建时间：
2022-07-28
