National User Survey of Finnish University of Applied Sciences Libraries 2013

The survey investigated user views on the libraries of universities of applied sciences (polytechnic libraries) in Finland. Main themes included types of library use, library collections, electronic library resources and other services provided, as well as the perceived impact of the services. First, the respondents were asked how often they visited the library they were evaluating, what they normally did when visiting the library, which library services and electronic resources they used, how often they contacted the library, and whether they followed the library on social media. Views were probed on the library as a service environment, library collections and resources, and advice and guidance provided for information seeking. The respondents were asked how well the library had succeeded as a whole in providing services. The ways in which the library services had benefited their work, studies or other activities were also explored. Background variables included the library evaluated, the respondent's gender, age group, student or staff group, discipline/field, and, for students, year of study.

本调查旨在探究芬兰应用科技大学（工学院图书馆）的用户对图书馆的看法。主要议题涵盖图书馆的使用类型、图书馆馆藏、电子图书馆资源及其他服务，以及用户对服务的感知影响。首先，受访者被询问他们评估的图书馆访问频率、在图书馆时的通常活动、使用的图书馆服务和电子资源、联系图书馆的频率以及是否在社交媒体上关注图书馆。调查还涉及对图书馆作为服务环境的看法、图书馆馆藏和资源，以及为信息检索提供的咨询和指导。受访者还被询问图书馆在整体提供服务方面的成功程度。此外，还探讨了图书馆服务如何有益于他们的工作、学习或其他活动。背景变量包括评估的图书馆、受访者的性别、年龄段、学生或员工群体、学科/领域，以及对于学生而言，他们的学习年份。