MTA NYCT Paratransit Customer Complaints: Beginning 2016
收藏data.ny.gov2024-11-13 更新2025-01-09 收录
下载链接：
https://data.ny.gov/en/Transportation/MTA-NYCT-Paratransit-Customer-Complaints-Beginning/98mr-pebg
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资源简介：
This metric measures customer complaints about Access-a-Ride, including about Transportation and non-Transportation service quality. This data is used along with Trips/Ridership data to create the Complaint rate metric which is complaints per 1000 completed trips.
本指标衡量了乘客对Access-a-Ride服务的投诉情况，包括运输服务及非运输服务质量的相关投诉。该数据与行程/乘客数据相结合，用于构建每千次完成行程的投诉率指标。
提供机构：
State of New York | Open Data
