Post-Distribution Monitoring of Cash-Based Intervention, September 2020

This Post-Distribution Monitoring (PDM) was initiated by UNHCR’s Sub-Office in Cox’s Bazar to monitor its distribution of cash to refugees as part of a pilot cash programme, as well as to collect the feedback of refugees on the cash distribution itself. It was designed with built-in COVID-19 prevention measures. UNHCR uses Post Distribution Monitoring (PDM) as a mechanism to collect refugees' feedback on the quality, sufficiency, utilization and effectiveness of the assistance items they receive. The underlying principle behind the process is linked to accountability, as well as a commitment to improve the quality and relevance of support provided, and related services. Usually the surveys that form the basis of the assessment are conducted soon after the distribution of relief items is completed.