GovTech Maturity Index (GTMI) - Public Service Delivery Index

The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas: enhancing service delivery, supporting core government systems, mainstreaming citizen engagement, and GovTech enablers, based on the World Bank’s definition of GovTech. The GTMI is the simple average of the normalized scores of the following four indices: Core Government Systems Index (CSGI); Public Service Delivery Index (PSDI); Digital Citizen Engagement Index (DCEI); GovTech Enablers Index (GTEI). The GTMI has a [0,1] range. For more details: https://www.worldbank.org/en/programs/govtech