The Use of Cloud Point of Sales System in Micro, Small, and Medium Enterprises in Jakarta With the Information System Success Model

This Research Analyze the utilization and information system success of Point of Sales in Micro, Small and Medium Enterprises (MSME) settings. With the era of digitalization Point of Sales is one of cloud computing widely used by MSMEs to help them in accounting aspects such as Recording transactions, inventory management, and financial management. In this case, the utilization of Point of sales depends on user perception and system information success. This study will combine the Delone & Mclean framework with Technology Acceptance Model (TAM). methodology in this research uses quantitative through questionnaires. Over 415 data were collected on MSME’s who use POS as their system. Then the data will be processed using Partial Least Square Equation Model (PLS-SEM) in SMARTPLS4. findings indicate most hypothesis relationship were significant. However, Connection of perceived Ease of Use and perceive usefulness Apparently insignificant. This result suggests that in the context of MSME, perceive usefulness of POS systems is not solely determine by ease of use because, Point of Sales have many different brands, which may affect the features, user interface that can influence the usefulness of Point of Sales. The study provides empirical evidence on POS system success and offers insights for system developers and MSME in improving business-oriented systems.