Key reasons for hoteliers to use technology worldwide 2021

In early 2021, hoteliers in Asia, Europe, and North America, were surveyed on the main reasons why they used technology. The majority of respondents, 24 percent, stated that improving the guest experience was a main reason for using technology. Meanwhile, only five percent of respondents stated that saving time was a main reason for using technology.

于2021年初，对亚洲、欧洲和北美的酒店业者进行了关于其使用技术主要原因的问卷调查。在受访者中，大多数受访者，占比24%，指出提升宾客体验是其使用技术的主要动因。与此同时，仅有5%的受访者表示节省时间是使用技术的主要目的。