Main disadvantages of using chatbots in Italy 2017

This statistic illustrates the main disadvantages of using chatbots according to Italians in 2017. According to data, users of chatbots feared being misunderstood (37 percent), while 27 percent of respondents were concerned about the security of their personal data. By contrast, only 11 percent of respondents did not see any disadvantage in using a chatbot.

本统计图表展示了2017年意大利人对使用聊天机器人的主要不足之处的看法。据数据表明，用户担忧被误解的比例高达37%，而27%的受访者则对个人数据的安全性表示担忧。相较之下，仅有11%的受访者认为使用聊天机器人不存在任何不足。