fdata-02-00011_A Digital Nudge to Counter Confirmation Bias.pdf

Fake news is increasingly an issue on social media platforms. In this work, rather than detect misinformation, we propose the use of nudges to help steer internet users into fact checking the news they read online. We discuss two types of nudging strategies, by presentation and by information. We present the tool BalancedView, a proof-of-concept that shows news stories relevant to a tweet. The method presents the user with a selection of articles from a range of reputable news sources providing alternative opinions from the whole political spectrum, with these alternative articles identified as matching the original one by a combination of natural language processing and search. The results of an initial user study of BalancedView suggest that nudging by information may change the behavior of users towards that of informed news readers.

虚假信息在社交媒体平台上日益成为问题。在本研究中，我们并非旨在检测虚假信息，而是提出了利用提示（nudges）来引导互联网用户对所阅读的在线新闻进行事实核查的方法。我们讨论了两种类型的提示策略：一种是通过呈现方式，另一种是通过信息。我们展示了BalancedView工具，这是一个概念验证，它能够展示与推文相关的新闻故事。该方法向用户展示了一系列来自不同信誉良好的新闻来源的文章，这些文章提供了整个政治光谱的替代观点，并通过自然语言处理和搜索的组合来识别这些替代文章与原始文章的匹配度。对BalancedView进行的一项初步用户研究表明，通过信息提示可能改变用户对新闻的阅读行为，使其更趋向于知情读者的行为模式。