Global e-commerce companies planning to implement AI chatbots 2020
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A global October 2019 survey of e-commerce decision makers revealed that 24 percent of e-commerce companies worldwide planned on implementing AI chatbots on their sites in 2020. Additionally, 9 percent of respondents reported that their company had already implemented them, and 39 percent of companies did not have plans to implement AI chatbots in 2020.
一项针对2019年10月全球电子商务决策者的调查结果显示，全球范围内有24%的电子商务企业计划在2020年在其网站上实施人工智能聊天机器人。此外，9%的受访者表示，他们的公司已经实施了这些聊天机器人，而39%的企业则没有在2020年实施人工智能聊天机器人的计划。
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Statista
