NRS-10865 | Investigation files [NSW Ombudsman]

These files are arranged in a continuous running number sequence and comprise the following categories: non-jurisdictional complaints which are re-directed to appropriate agencies (5% of files); misunderstandings with government agencies which are usually resolved quickly by letter (60%); and complaints which require more lengthy investigations (35%).Control of this series is:Part by the Ombudman (excludes records under the control of the Office of the Children's Guardian) andPart by the Office of the Children's Guardian for those records relating to Part 4 Reportable Conduct under the Children's Guardian Act 2019 (Act No.25, 2019).(12/5959-6135, 10/32099-198). 277 boxes.Note:This description, as amended, is based on Concise Guide to the State Archives of New South Wales, 3rd Edition 2000.