Reframing the Role of Leaders Navigating the Challenges and Opportunities of Tomorrow’s Workplace in the Age of Artificial Intelligence

The objective of the present study is to assess and reframe the roles of leadership of tomorrow in navigating this paradigm shift in the workplace. A quantitative study was conducted to evaluate the influences of new skillsets that leaders should possess in an AI driven workplace. A total of 337corporate leaders in various industries and sectors were sought out to participate in the survey questionnaire in order to assess the impact and test the relationship between Ethical Decision Making, Emotional Intelligence, Spiritual Intelligence and Digital Competence on AI Ready culture leading to Organizational Performance of tomorrow’s workplace. It was found out that Ethical Decision Making has a positive impact on AI Ready Culture and AI Ready Culture has a positive impact on Organizational Performance. In contrast, Digital Competence has a negative impact on AI Ready Culture and lastly, Emotional Intelligence and Spiritual Intelligence effects on AI Ready Culture were not supported and it was statistically validated by the results of this research.

本研究旨在评估并重构未来领导者在职场范式转变中所扮演的角色。通过对领导者在人工智能驱动型工作场所应具备的新技能集的影响进行定量研究，以期评估其影响并检验道德决策、情绪智力、灵性智力和数字能力对构建人工智能准备型文化和促进未来工作场所组织绩效之间的关系。研究发现，道德决策对人工智能准备型文化具有积极影响，而人工智能准备型文化对组织绩效亦产生正面效应。相反，数字能力对人工智能准备型文化产生负面影响，而情绪智力和灵性智力对人工智能准备型文化的影响则未得到数据支持，且该研究通过统计分析予以验证。