Processes in banking affairs in Canada 2024

Mobile banking was the most popular method to process banking affairs in Canada in the second quarter of 2024, and it was followed by online banking via PC or laptop. According to Statista's Consumer Insights, the share of bank account holders who processed banking matters via smartphone or tablet was 59 percent, while online banking penetration stood at 50 percent. In-person banking was the third main banking method, with 42 percent of the respondents indicating branch banking as a primary method to process banking affairs.

在2024年第二季度，移动银行在加拿大成为处理银行事务最为流行的手段，紧随其后的是通过个人电脑或笔记本电脑进行的在线银行服务。根据Statista的消费者洞察报告，通过智能手机或平板电脑处理银行事务的账户持有者占比达到59%，而在线银行的渗透率达到了50%。面对面银行服务位居第三，42%的受访者表示分行银行是其处理银行事务的主要方式。