Utility Company Customer Service Response Index (CSRI): Beginning 2005
收藏data.ny.gov2024-12-02 更新2025-01-15 收录
下载链接：
https://data.ny.gov/fr/Energy-Environment/Utility-Company-Customer-Service-Response-Index-CS/w3b5-8aqf
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资源简介：
The Customer Service Response Index tracks utility performance and identifies the current level of customer service and responsiveness delivered by each utility service provider under the Commission’s jurisdiction with respect to consumer complaints filed with the Commission.
客户服务响应指数旨在追踪公共事业绩效，并识别受委员会监管的各公共事业服务提供商在处理委员会接收的消费投诉中所提供的当前客户服务及响应水平。
提供机构：
State of New York | Open Data
