Social vs. Business

Using a combination of thematic analysis and machine learning techniques, this dataset represents a platform-specific dictionary for Airbnb guests' reviews. Lexicon is mapped into a 3-tier hierarchical structure consisting of two level 1 categories (that is, ‘business’ and ‘social’), four level 2 categories (that is, ‘property’, ‘location’, ‘professional conduct’, and ‘social interaction’), and thirteen level 3 categories.