韶关市12345政务服务便民热线话务信息省两建数据标准

该数据包含了广东省韶关市2019年至今12345政务便民服务热线话务信息（省两建数据标准），该数据由韶关市政务热线服务行政部门依职产生，包括了主叫号码、被叫号码、呼叫时间、通话时间等关键信息。

This dataset comprises the call traffic information of the 12345 Government Convenience Service Hotline in Shaoguan City, Guangdong Province, spanning from 2019 to the present, which complies with the provincial 'Two Construction' data standards. This data is officially generated by the administrative department responsible for Shaoguan's government hotline services in accordance with their statutory duties, and includes key information such as the calling number, called number, call initiation time, and call duration.

搜集汇总

背景与挑战

背景概述

该数据集涉及韶关市12345政务服务便民热线的话务信息，并遵循省‘两建’相关数据标准。其内容包含2019年以来的工单结果信息，如唯一工单号、受理人工号、工单类型及状态等，数据按照广东省的规范进行采集和清洗，用于共享使用。