Citizen Development: Potential challenges of applying low-code and using SCRUM.

Based on 10 interviews with experts in the field of low-code applications, we were able to identify possible challenges in low-code development for the end user. We were additionally able to examine the extent to which scrum is suitable for a citizen development project or whether any adaptations might be necessary. For this purpose, an explorative approach was chosen and the interviews were conducted in a semi-structured procedure supported by an interview guide. The subsequently transcribed interviews were divided into categories, codes and subcodes based on the procedure according to Kuckartz. In conclusion, companies involved in citizen development must address the challenges identified at an early stage to avoid inefficiencies, long-term risks, and a lack of coordination with IT. SCRUM offers an opportunity to increase the quality of the developed software by standardizing the collaboration. However, particularly the design of the collaboration must be sharpened; otherwise, there is a risk of over-organization, especially in smaller projects.