EFFECTIVE SUPPLY CHAIN PERFORMANCE AND SUSTAINABLE GROWTH OF FLOUR MILLS NIGERIA (FMN) PLC, LAGOS

The need to perfect business growth through supply chain performance is increasingly altered by poor focus on process innovation to enhance sustainable growth of Flour Mills Nigeria (FMN) Plc Lagos. Empirically, the study examined the need for facility management, inventory management and information management as enablers of supply chain in a competitive market. The study was supported by Resource Dependence Theory (RDT). Research questions and hypotheses were formulated to guide the study. Survey research was adopted and Taro Yamane sampling formular was used to figure out the sample size of 379 out of the population of 1,734 staff. A structured questionnaire was developed, confirmed and reliability of the instrument was evaluated using Cronbach Alpha reliability, and hypotheses were assessed with Pearson Product Moment Correlation using SPSS. Findings derived from the study show that facility management in supply chain enables the organization to run, support, improve, and adapt to building organizational infrastructure. Inventory management aids in organizing, storing, and replacing inventory with the aim of keeping an adequate supply of goods and minimizing costs in the supply chain. Information sharing in the company integrates supply chain for transparency and offers opportunities for efficient planning based on exact information. The study concludes that facilities, inventory, and information management are competitive weapons which are aligned to enable efficient flow of resources for achievement of supply chain goals of the organization. It recommends among other things that facilities manager should ensure continuous use of facilities in supply chain to enhance delivery of service for achievement of business goals based on effective management of warehouse, ability, location, flexibility, for better performance. Management should continuously adopt inventory management as an enabling practice in the supply chain to guarantee the availability of organizational resources and guide the achievement of set goals of the organization.旨在通过供应链绩效优化业务增长的目标，正日益因对流程创新的重视不足而受阻，而流程创新本可助力尼日利亚拉各斯的Flour Mills Nigeria（FMN）股份有限公司实现可持续增长。本研究基于实证视角，考察了在竞争市场中，设施管理、库存管理与信息管理作为供应链赋能手段的必要性。本研究以资源依赖理论（Resource Dependence Theory, RDT）为理论支撑，拟定了研究问题与假设以指导研究开展。本研究采用调查研究法，使用塔罗·耶门（Taro Yamane）抽样公式，从1734名员工的总体中抽取379名作为样本；本研究开发了结构化问卷并完成验证，采用克朗巴哈α系数（Cronbach Alpha）评估研究工具的信度，并借助SPSS软件通过皮尔逊积矩相关系数（Pearson Product Moment Correlation）对研究假设进行检验。本研究结果表明，供应链场景下的设施管理可助力企业开展运营、支撑业务保障、优化体系升级，并适配组织基础设施的建设与调整需求；库存管理可实现库存的有序组织、妥善存储与及时补货，旨在保障供应链中货物的充足供应并最小化运营成本；企业内部的信息共享可实现供应链的整合，提升运营透明度，并为基于精准信息的高效规划提供支撑。本研究得出结论：设施管理、库存管理与信息管理是企业的核心竞争利器，三者协同可实现资源的高效流转，助力企业达成供应链目标。本研究提出多项建议，其中包括：供应链设施管理人员应确保供应链设施的持续高效利用，通过对仓库、作业能力、选址与灵活性的有效管理，提升服务交付水平，助力企业达成业务目标，进而优化整体绩效；企业管理层应持续将库存管理作为供应链赋能实践，以保障组织资源的充足供给，助力企业达成既定战略目标。