Amazon: global net retail sales 2017-2027

Amazon's global platform 'amazon.com' was the most popular e-commerce and shopping website worldwide, accounting for more than 13 percent of desktop visits to sites in this category in May 2022. Second place went to ebay.com, with 3.18 percent. Amazon leads the wayThere is no denying the dominance of Amazon in the e-commerce industry. By 2027, Amazon's worldwide net sales are estimated to exceed one trillion U.S. dollars. In 2022, amazon.com garnered over 3 billion monthly visitors, maintaining its spot as the most popular retail website worldwide. As of May 2022, the leading social media traffic referrers to amazon.com came from YouTube (52 percent), Facebook (20 percent), and WhatsApp (18 percent). Online shoppingAs of April 2022, more purchases were made through online marketplaces globally than through any other digital channel. Over a third of people shopped via the internet by using marketplaces. Online marketplaces were also ranked worldwide as the e-commerce channel delivering the best customer experience in 2022. According to shoppers worldwide, the three most important changes that could make their digital shopping experience better were faster delivery (13 percent), free returns (eight percent), and more convenient delivery (six percent).

无可置疑，亚马逊在全球电子商务领域占据着主导地位。截至2022年5月，亚马逊全球平台'amazon.com'成为全球最受欢迎的电子商务和购物网站，该平台在桌面访问量中占据了超过13%的市场份额。紧随其后的是ebay.com，占比为3.18%。亚马逊一马当先，引领行业。据预测，到2027年，亚马逊的全球净销售额将超过一万亿美元。2022年，amazon.com吸引了超过30亿每月访问者，继续保持全球最受欢迎零售网站的地位。截至2022年5月，流向amazon.com的主要社交媒体流量来源依次为YouTube（占比52%）、Facebook（占比20%）和WhatsApp（占比18%）。在线购物方面，截至2022年4月，全球通过在线市场进行的购买量超过了其他任何数字渠道。超过三分之一的人通过互联网使用市场进行购物。在线市场也位列全球电子商务渠道，提供最佳客户体验的榜首。根据全球消费者的反馈，他们认为能够改善其数字购物体验的三项最重要变革分别是更快的配送（占比13%）、免费退货（占比8%）以及更便捷的配送（占比6%）。