Evaluation of the work context of the Mobile Emergency Care Service

Abstract This study aimed to evaluate the work context of professionals from the Mobile Emergency Care Service in Fortaleza, Brazil. A cross-sectional and descriptive research was carried out, with the participation of a non-probabilistic sample of 229 participants from different professional categories who work in the service. Participants responded to the Work Context Assessment Scale, composed of three factors. Data were analyzed using descriptive and multivariate statistics. The results showed that the factors analyzed in the scale - Work Organization, Socio-professional Relationships and Working Conditions - presented critical indices, which signal an alert for the risk of illness. It is concluded that the professionals of the Mobile Emergency Care Service experience a potential risk that could trigger damage to occupational health. It is recommended that measures be taken to improve the organization of work, their working conditions and their socio-professional relationships.